At Blythia, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple return and refund process to ensure a smooth shopping experience.

1. Return Eligibility

We accept returns for items purchased from Blythia within 30 days from the date of delivery, provided the following conditions are met:

  • The item is unused, in new condition, and unwashed.

  • The item is in its original packaging with all tags attached.

  • The item has not been damaged, altered, or washed.

To initiate a return, please contact us at info@blythia.com or call us at +1 346-838-9886.

2. Return Process

To return your item:

  • Contact Customer Service: Before returning the item, reach out to our customer service team by email or phone to obtain return authorization and instructions.

  • Prepare the Package: Ensure the item is in its original condition with all tags attached, and securely package it.

  • Ship the Return: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure safe delivery of the returned item.

  • Processing the Return: Upon receipt of your return, we will inspect the item. If it meets the eligibility criteria, we will issue a refund to the original payment method.

3. Exchanges

If you wish to exchange an item for a different size or color:

  • Follow the same process as for returns and place a new order for the desired item.

  • If the item is in stock, we will ship the exchange as soon as possible. Please note exchanges are subject to product availability.

4. Refunds

Refunds are processed after the returned item is inspected and approved. A confirmation email will be sent once the return has been processed. Refunds will be issued to the original payment method.

  • Processing Time: Refunds may take up to 7–10 business days to appear in your account, depending on your bank or credit card issuer.

  • Non-Refundable Items: Shipping charges are non-refundable. If the return is due to a personal preference (e.g., wrong size or change of mind), the customer is responsible for return shipping fees.

5. Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately at info@blythia.com or call +1 346-838-9886. We will provide return instructions at no additional cost to you. Once we receive the item, we will issue a full refund or a replacement based on your preference and product availability.

6. Final Sale Items

Final sale items, including any items marked as “Clearance” or “Non-returnable,” are not eligible for return, refund, or exchange.

7. Customer Support

If you have any questions or need assistance regarding our return and refund process, please feel free to contact us:

  • Email: info@blythia.com

  • Phone: +1 346-838-9886

  • Address: 625 Colescott St, ShelbyvilleIN, 46176, United States

Thank you for shopping at Blythia! We look forward to ensuring a seamless shopping experience for you.