At Blythia, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, blythia.com, and make purchases from us. By using our website, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect the following types of information when you visit or interact with our website:

  • Personal Information: When you place an order, create an account, or contact customer support, we collect personal details such as your name, email address, shipping address, phone number, and payment information.

  • Payment Information: For payment processing, we may collect credit card details, billing information, and transaction history. Payment details are processed securely via encrypted payment gateways, and we do not store your full credit card information.

  • Technical Information: We may collect non-personal information, such as your IP address, browser type, operating system, and browsing activity on our site. This helps us improve our website and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, confirm your purchases, and deliver products to you.

  • Customer Support: To assist you with any questions, issues, or concerns related to your orders or products.

  • Communication: To send you transactional emails, such as order confirmations, shipping notifications, and customer service responses. We may also send you promotional emails if you have opted in to receive them.

  • Improving Our Website: To enhance our website’s functionality and improve user experience based on your browsing behavior and interactions.

3. How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. These include:

  • Encryption: We use encryption technology (SSL) to ensure your personal and payment information is securely transmitted during checkout.

  • Secure Servers: Your personal information is stored on secure servers with limited access, and we implement security measures to prevent unauthorized access.

  • Payment Processing: All payment transactions are processed through trusted third-party gateways that adhere to strict security protocols.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who assist us in delivering products and services.

  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but we will ensure that your privacy is protected.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and improve functionality. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect the performance of our website.

6. Your Privacy Rights

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccurate personal information we have on file.

  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-Out: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in the email.

To exercise any of these rights, please contact us at info@blythia.com.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this Privacy Policy periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@blythia.com

  • Phone: +1 346-838-9886

  • Address: 625 Colescott St, ShelbyvilleIN, 46176, United States

Thank you for trusting Blythia with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.